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  • Norway（USD $）
  • Germany（EUR €）
  • Hong Kong SAR China（HKD HK$）
  • Russia（USD $）
  • Portugal（EUR €）
  • Japan（JPY ¥）
  • Denmark（DKK kr）
  • New Zealand（NZD $）
  • France（EUR €）
  • Brazil（USD $）
  • Sweden（SEK kr）
  • United Kingdom（GBP £）
  • Ireland（EUR €）
  • Canada（CAD $）
  • United States（USD $）
  • Macao SAR China（MOP P）
  • India（INR ₹）
  • Switzerland（CHF ₣）
  • Mexico（USD $）
  • Italy（EUR €）
  • Spain（EUR €）
  • Argentina（USD $）
  • Austria（EUR €）
  • Australia（AUD AU$）
  • Poland（PLN zł）
  • Romania（RON L）
  • Netherlands（EUR €）
Hassle-free returns Easy 30 Day Returns
Hassle-free returns Easy 30 Day Returns
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30-Day Return & Exchange Policy

30-Day Return & Exchange Policy

Easy 30 Day Returns

We're so confident that you're going to love your VogueBling jewelry that we want to make it as easy as possible for you to get it and try it on. We strive to provide each and every Customer with an experience that makes them feel confident in their purchase. However, if you are not 100% satisfied for any reason, or decide not to keep your jewelry, we are happy to exchange or return your item as our commitment to you, subject to the terms and conditions of this return policy. 

To initiate a return, please contact our customer service team to receive a return authorization. You may contact our customer service team by email, text, or chat.

Return Policies

For jewelry, returns are allowed within 30 days from the date of shipment. 

  • All returned products must be in their original, unworn condition and accompanied by all original documentation that was provided with the purchase. We reserve the right to refuse a return if the item is not in its original condition or if it has been used.

  • Returns without the Moissanite certificate (where applicable) are subject to 30% of your order for a replacement fee for each missing card.

  • Items that have been modified, engraved, or resized by a company other than VogueBling may not be returned.

  • Returns showing signs of wear or have been damaged in any way will not be accepted for return.

  • Packages without a authorization or packages that were refused for delivery will not be accepted for refund.

  • Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damaged, defective, or incorrect item.
  • VogueBling will deduct the shipping fee (this is the shipping fee we sent out to you, it varies depending on the country), and restocking fee charges ($20) from the refund.
  • International orders, clearance, select services and other items are not covered under our normal returns and guarantees policy.
  • Customized 10K, 14K, 18K AND PLATINUM items based on your personal preference are 100% handcrafted, and we will deduct the workforce fee (35% of the order price) from the refund if returned.

  • Customized or engraved items and the rings with custom sizes will not be accepted for return.

  • Final sale items cannot be returned or exchanged.

PLEASE NOTE: VogueBling reserves the right to limit purchase activity or place limitations on returns if we have reason to suspect misuse of our generous returns policy (such as excessive returns, reseller activity, or fraud).

How to Return an Order

Get The Nearest Return Address

Please contact us for an updated return address.Our Customer Service Representative will get back to you within 24 hours and will send the return address via email.

After we have provided you with the return address, please return your items within seven (7) working days. Items returned after seven days will not be eligible for an exchange or refund.

NOTE: PLEASE DO NOT SEND YOUR RETURN TO THE ADDRESS ON YOUR PACKAGE. THAT IS NOT OUR RETURN ADDRESS AND WILL AFFECT THE PROCESSING OF YOUR RETURN.

Prepare Your Return

  • Include all original packaging and accompanying materials, including complimentary gift, the packing slip and any certificates (otherwise 30% of your order for replacement fee per certificate will be charged).
  • Enclose your item(s) inside the original jewelry box. For your convenience, we recommend using the original packaging from your order.
  • Write your Order Number on the outside of the package you are returning.
  • For security reasons, please refrain from writing jewelry, diamonds or other related words anywhere on the package.

If you need to return an item, you need to write the Order Number clearly on the label or the outside of the box. 

Ship Your Return

Drop off your package at the local post office. Obtain a receipt to confirm that the item has been shipped as this receipt will act as proof of insurance. 

PLEASE NTOE: Customers are responsible for the cost of return shipping. If you received an item that was defective or if we made an error with your order, we will cover the cost of return shipping. In all other cases, customers are responsible for the cost of return shipping. VogueBling is not responsible for items lost or damaged during the shipping process.

Refund Process

Receipt and Inspection

Once we receive the returned order, our Quality Assurance team will inspect and verify the condition of the returned item. Inspection time may take up to three (3) business days. Once the inspection is complete, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

Refund

Refunds will be issued via the original payment method.